Being a Star Alliance carrier, I was very surprised with the provided service on Egypt Air. Let’s start with food and drinks. The food provided tasted as if it had been left out in the sun for days and was not very appetizing. Egypt Air is also a dry airline, so if you are hoping to indulge in a midflight drink you will be out of luck.
With their food and drinks services leaving much to be desired, you would think they would make up for this with comfort and other amenities. Unfortunately, this was not the case. The seats were very outdated and not very comfortable (keep in mind I was sitting in Business Class, not economy!). The Club Lounge had cockroaches crawling around and the bathrooms were also quite dirty. Furthermore, they even have a very poor on-time arrival rate compared to most other airlines.
Are you sitting there wondering how Egypt Air can continue
to fill flights with this kind of service, or lack thereof? There is one
category which helps them compete with other airlines: price. They can offer a
flight up to 65% cheaper than any other Star Alliance carrier for the same
route.
So next time you are considering an Egypt Air flight, you
might want to take these things into consideration. What is truly important to
you? If it is finding the cheapest price then Egypt Airlines may be right for
you. If comfort, service, amenities, and arriving on time are high on your
importance list then you may want to think carefully about your decision.
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