Thursday, April 21, 2011

What happens to unclaimed luggage?

What happens to unclaimed luggage and suitcases that cannot be matched to its owners? Airlines and other transportation outlets send them to the Unclaimed Baggage Center, a warehouse-sized facility in Scottsboro, Ala. The 40,000-square-foot store is filled with the luggage contents, available for 20 to 80 percent off.
Of approximately 700 million checked bags last year, around 2 million did not arrive at the scheduled destination with its owners; of those bags, 68,000 were never returned - or claimed. After 90 days, airlines sell the bags to the Unclaimed Baggage Center warehouse. http://www.unclaimedbaggage.com/aboutus.html

The Unclaimed Baggage Center displays 7,000 new items daily. Among the merchandise are pieces of clothing, golf clubs, books and other technology products, many found in seat-back pockets. Over the years some surprising items have been found. According to an ABC News report, those items include moose antlers, a parachute, a medieval set of armor and a shrunken head.

In other luggage news, the Department of Transportation wants to introduce legislation that requires airlines to reimburse checked baggage fees to passengers with luggage that is irretrievably lost or damaged. With a collective sum of approximately $3 billion a year in baggage fees, many airlines are opposed to the DOT proposal.

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