Wednesday, December 8, 2010

Southwest policy update

BREAKING NEWS

This past week we were advised that Southwest will no longer allow unused ticket credits to be used by other passengers. In the past Southwest was the only airline that would allow an unused ticket for John Doe to be credited and used by John Smith. This new policy goes into effect on January 28, 2011. The good news however, is that Southwest still is one of the only major airlines that does not charge a $150change fee to change a ticket. Add the fact that Southwest does not charge for luggage and you can see why many people love Southwest.

However, dont be fooled by their slick "low fare" campaign's. For the last minute corporate traveler, POTHOS has proven time & again that this is not necessarily true. Since SWA doesnt participate in any GDS or comparative service, it is almost impossible to see this at first glance.

Another reason a good corporate travel agent is so important.

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