During
our most recent stay in the Grand Hyatt in downtown Seattle, we were impressed
that an iPhone and iPod compatible “iHome” mini stereo system and alarm clock
was provided standard our hotel rooms. Unfortunately, the hotel did not provide
a smart phone or even an mp3 player.
At
the Opus hotel in Yaletown, Vancouver, they appear to be taking it up a notch.
The
hotel is offering one iPhone smart phone per room, with data coverage connected
to the hotel’s internet and will have the ability to send and receive phone
calls internationally, as to avoid roaming charges.
These
iPhones will replace the obsolete touch tone wireless phones found in every
hotel of the past and marks the start of a new era of technology – one where
the normal traveler is expected to be knowledgeable on smart phone usage and
touch-screen technology.
Obviously,
if you don’t know how to use an iPhone, don’t want to, or already have a smart
phone of your own, you can leave the iPhone docked in its iHome. The iPhone is
customized with applications that will keep the guest connected to the hotel,
offering concierge services and contact information to all of the hotel
departments, so the phone can prove as a valuable tool to any guest entering
the city for sightseeing or business related events.
Nicholas
Gandossi, Opus Vancouver’s general manager, explains that these technologies
are a part of life today, and are not so much perks as they are necessities.
Opus
was also the first hotel in Canada to offer and iPad 2 in every room.
Opus
Vancouver has stepped up their game, topping iHomes with iPads and iPhones. The
only question that remains is a simple one: will we be able to keep up?
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