Southwest to implement no-show fee

Southwest Airlines has always been known for its customer-friendly policies. It remains the only major U.S. airline that does not charge customers to change flight plans. Although this policy will remain, Southwest is beginning to tighten some of its other rules.

Southwest has announced that sometime next year they will begin to implement a “no-show” fee to customers who miss a flight but fail to cancel their seat before takeoff. Southwest’s current policy allows for no-show fliers to apply the full value of the ticket towards purchasing a new ticket. As you can imagine, too many no-show fliers are leaving too many empty seats on Southwest flights.

Southwest has responded to the increasing number of no-show fliers by adding this no-show fee to its cheapest “Wanna Get Away” fares. The exact price of the fee or the date it will go into effect have yet to be determined.

Southwest hopes this new fee will add revenue and also promote customer behavior that will allow for Southwest to sell open seats. There will still be no fees for changing flights or for your first two checked bags. Customers just need to make sure to cancel their flight in time in order to avoid this new fee. You can be assured that when you book with POTHOS, we will always make the proper arrangements in order to avoid such fees!