Showing posts with label southwest airlines. Show all posts
Showing posts with label southwest airlines. Show all posts

Thursday, December 27, 2012

Southwest to implement no-show fee

Southwest Airlines has always been known for its customer-friendly policies. It remains the only major U.S. airline that does not charge customers to change flight plans. Although this policy will remain, Southwest is beginning to tighten some of its other rules.

Southwest has announced that sometime next year they will begin to implement a “no-show” fee to customers who miss a flight but fail to cancel their seat before takeoff. Southwest’s current policy allows for no-show fliers to apply the full value of the ticket towards purchasing a new ticket. As you can imagine, too many no-show fliers are leaving too many empty seats on Southwest flights.

Southwest has responded to the increasing number of no-show fliers by adding this no-show fee to its cheapest “Wanna Get Away” fares. The exact price of the fee or the date it will go into effect have yet to be determined.

Southwest hopes this new fee will add revenue and also promote customer behavior that will allow for Southwest to sell open seats. There will still be no fees for changing flights or for your first two checked bags. Customers just need to make sure to cancel their flight in time in order to avoid this new fee. You can be assured that when you book with POTHOS, we will always make the proper arrangements in order to avoid such fees!

Friday, November 18, 2011

Southwest Airlines to get Reality Television Show on TLC

Southwest Airlines might do for airlines what Sister Wives did for polygamy. I can't really say whether that is a good thing or not; but, either way, the show will provide viewers with more behind-the-scenes access than you would likely get during a cavity search at the airport.

The 13 half-hour episodes will chronicle the experiences of a few select travelers as well as the chaos involved with operating an airline. Filming begins this week at Baltimore Washington International Airport and Denver International Airport with more airports to be added in the coming weeks, which will provide a great insight as to what it is like to be an airline employee during the busiest travel time of the year. (Too bad there isn't a Southwest employee that moonlights at Target or another retail store that they could profile during the week of Thanksgiving- THAT would be some real life drama.)

No word as of yet when the show will air or what the title will be.